Care management & CQC compliance · Extra Care

Run an inspection-ready Extra Care scheme — without the spreadsheets.

Verova brings care planning, Careline logging, incidents, standardised proformas, family updates and one-click CQC evidence into a single, audit-trailed system built for Extra Care and supported housing.

CQC-aligned DSPT-ready UK/EU hosted Full audit trail
One system, the whole workflow

Everything a Registered Manager juggles — in one place

Purpose-built for Extra Care: person-centred care, the housing side, and the compliance evidence inspectors ask for.

Person-centred care plans

Living care plans with resident voice, daily notes and handovers — reviewed on schedule and versioned automatically.

Careline call logging

Every alarm pull logged with who attended, response time and outcome — the Extra Care evidence others handle weakly.

Incidents & safeguarding

Log, investigate and track to outcome with manager oversight and a full audit trail — Safe and Well-led evidence.

Standardised proformas

MUST, Waterlow, falls, MCA, moving & handling and more — one branded template, pre-filled, reviewable, PDF-exported.

One-click CQC Evidence Pack

Assembles your records against the five key questions — Safe, Effective, Caring, Responsive, Well-led — in seconds.

DSPT readiness

The NHS Data Security & Protection Toolkit status procurement asks for — your information-governance gate, tracked.

Family portal

A safe, read-only window for approved next-of-kin — fewer "how's mum?" calls, and evidence for the Caring question.

Carer app

Carers record on the floor with every entry attributed and flowing to the right record. Native app with offline sync as an add-on.

AI document filing

Drop in a GP letter or discharge summary — Verova files it to the right resident, extracts dates and flags reviews. A human confirms.

Optional add-on module

Property & Building Safety

Extra Care residents are tenants in their own units — so each flat carries landlord and building-safety duties. Verova adds the property-compliance layer no care app covers.

  • Per-unit gas, electrical (EICR), EPC, fire, legionella and damp & mould
  • Automatic renewal flags before certificates expire
  • Tuned for social & supported housing — Decent Homes, Awaab's Law
  • One-click, audit-stamped evidence pack for the asset team or Regulator
Flat 12 · Gas (LGSR)14 Jan 27
Flat 27 · Gas (LGSR)Due 21d
Bungalow 11 · Gas (LGSR)Overdue
Flat 9 · Electrical (EICR)Due 40d
Flat 15 · Damp & mouldOpen — Awaab's Law
Communal · Fire risk assessmentIn date
How it flows

Set it up once — the record builds itself

01

Set up your scheme

Residents, units, key workers and your proforma set — configured to how St David's actually runs.

02

Record on the floor

Carers log care, notes and Careline calls on any device — every entry attributed to who made it.

03

Everything's audit-trailed

Timestamps are system-set, edits create versions — a tamper-evident record of who did what, when.

04

Evidence in one click

Generate the CQC Evidence Pack and proforma bundles as branded PDFs, ready for inspection.

View live demo